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    Arthur Fink Consulting

    Arthur Fink

    arthur@arthurfink.com

     

    Member profile details

    First name
    Arthur
    Last name
    Fink
    Organization
    Arthur Fink Consulting
    Phone
    207 615 5722
    Job title
    Owner
     

    Contact data

    2nd Phone
    207 766 5722
    Address
    10 New Island Ave
    City
    Peaks Island
    Postal code
    04108
    Province/State
    ME
    Country
    USA
     

    More Information

    Picture
    Specialties - Please choose as many as apply.
    • Education, Government & Non-profit
    • Information Technology
    • Management Consulting
    • Personal & Professional Development
    Company Description
    1. I address the human side of technology -- the user interface -- listening to users and including them in the design process, to insure that the technology is a really useful tool helping them accomplish their tasks. That can mean designing or refining user interfaces (sometimes called "GUI's"), sometimes designing databases or even building whole systems. I'm sometimes called a "corporate anthropologist", as I carefully observe the culture of workers, with particular attention to their tools and their tasks.

    2. I ask questions that are illuminating, clarifying, engaging, that can help people get to the core issues, the important concerns. In answering these questions, people learn more about themselves, their beliefs, their fears, their agenda for action. All the experience that I've had as a consultant, artist, radio interviewer, manager, board member, fundraiser, activist, teacher, facilitator, parent, and friend -- all these experiences, and more, inform my listening.

    My questions can help you find insight, clarity, energy, and focus. They should help clarify the tasks before you, as you define your agenda and program for action. My work is often called "coaching". I prefer to call it "clarifying", because it's focused on you and your insights, rather than on any program I bring.

    3. I also have another life as a photographer, often of dancers, but also telling stories in offices, schools, factories, and elsewhere. This is not completely disjoint from the above. I listen and look with the same intensity, curiosity, and passion.
    Services
    1. User interface design and review -- insuring that there are sensible and straightforward ways for users to accomplish their business tasks

    2. Usability review -- identifying points of confusion, or where extra work is required, or whether errors are likely to occur.

    3. Consulting on the social issues surrounding technology in the workplace, and how system design can be guided by social understanding.

    4. Architectural and programming assistance with database applications that use the Progress technologies.

    5. Assistance with meeting facilitation, and consensus based decision making. (I prefer the term "sense of the meeting", which is more inclusive than just consensus.)

    6. Documentary photography, that can help tell the story of a corporation, nonprofit, or other group.
    Experience
    Independent consultant for more than 25 years, with broad experience working in a range of industries including hospitals, insurance, general manufacturing, retail, mail order, quick-serve food, wholesale produce, pharmacy, church management, debt collection, government licensing.

    Frequent speaker at Progress user groups around the US and in Holland, Norway, Sweden, and Canada. Regular speaker at conferences run by Mesda (now Tech Maine). Active attendee at PopTech conferences.

    Formerly, Manager of International Product Support, Manager of International Product Consulting, and Director of Marketing and Technical Communications for Mitrol Division of General Electric Information Services Company.

    Formerly, President of Board of Directors of an independent school, responsible for million dollar capital campaign and building project. Then Director of half million dollar capital campaign for religious conference and retreat center.

    Formerly, Director of Information Services (publicity) for New England regional office of American Friends Service Committee, responsible for media strategy and press relations, and production of weekly radio show.
    Additional link1 (include http://)
    http://www.arthurfink.com
    Additional Link2 (include http://)
    http://www.arthurfinkphoto.com
     

    Additional information

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