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Need a Speaker or Trainer for Your Company Event or Workshop?

Career Counseling

Tony Lacertosa  Change your Career-Change your Life
  Dissatisfaction in your career will spill over into your personal life. If you find yourself unfulfilled and need more than just a good paycheck to have a happy life, you owe it to yourself and your loved ones to do something about it. Often our career choices are based on what others thought would be best for us. If this describes you it is not too late to do something about it.
Tony Lacertosa  Career Options 101
  Your college major does not have to lock you into a career that is unfulfilling. This presentation for college students, recent graduates and their parents will take the participants on a journey of self understanding that results in discovering what type of career environment will fulfill their inner most needs.

Change

Susan deGrandpre

Strategic Communication Planning

 

A strategic communication plan is a long-term guide for how to influence the feelings, attitudes and behaviors of our external and internal customers.  It is directly tied to the organization’s overarching vision, mission and strategies. This interactive presentation introduces you to the process and walks you through creating a basic strategic communication plan for a key aspect of your business.

Susan deGrandpre

Negotiating Made Simple

 

Negotiating is an interactive decision making process where both negotiating partners meet their interests.  It is a type of presentation that requires particularly careful preparation because we anticipate differences of perspective or opinion, perhaps even conflict.  An effective negotiating process, in fact, helps prevent conflict.  The desired outcome is a meeting of the minds with a mutually agreed-upon plan of action.  This presentation boils negotiating down to its most key elements.

Dar Gillett  POSITIVE CHANGE: Oxymoron or Recipe for Success?
  A Guide to the trends that are reshaping business, and how to capitalize on them in your business. When change is all around us, how do we know which changes to embrace and when to hold back before leaping. An exploration of the critical changes that are reshaping our world and how to embrace and utilize them in your business.

Customer Service

Rick Dacri  Customer Service, Cheers Style
  Norm, in the hit TV series Cheers, appreciated good customer service. Every time he entered the bar he was greeted by an enthusiastic crew that gave him a warm smile and a shout out of his name - Norm! How do your employees treat your customers? We will examine the steps you can immediately take to guarantee your customers always enjoy a positive experience when buying from you.

Susan deGrandpre

Four Steps to Get Your Customers to Complain − to You

 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.

Disaster Recovery

Alison Freeman  Be Prepared!  Disaster avoidance and recovery planning
  Disaster avoidance and recovery planning for your business is not about technology.  It is about protecting core business elements.  Are you prepared? Many small businesses do not reopen after a major disaster such as fire, flood, or loss of data.  Effective continuity planning is a way of doing business.  Learn how to make policies, procedures, and purchases a part of your plan so it is easy to be prepared when the worst happens.

Finance

Alison Hinson How Chocolate Pie Can Help Your Bottom Line
  Financially stressed employees are draining productivity from your business. From rising oil prices to the recession, foreclosures, and job loss - there is a lot for your employees to worry about. Proactive managers need to know where to go to get financial education for their employees. The overall objective of this presentation is for people to not only gain understanding about their own personal finances but also be able to discuss the organizational impacts of financial stress and potential solutions.

Alison Hinson The Top 5 Numbers That Drive Your Business
  Your accounting software produces many numbers and statistics, but which are really driving your business? Learn how to quickly determine how well your business is doing and which factors are driving your success. Also discover early-warning signs of business issues to focus on.

Alison Hinson The Chocolate Pie Theory of Personal Finance
  Take a fun and unusual look at budgeting! Think of your financial life as a chocolate pie that is sliced into different-sized pieces to reflect your spending. For example, you may have a mortgage slice, a car slice, an insurance slice, etc. We will discuss how to figure out the size of each slice and what to do if your financial appetite is larger than your pie.

Dan Isaac Finding Financing For Small Businesses
  Banks are one source of the dollars you need to make your business successful; however there are many OTHER local organizations that can help. This presentation will provide an overview of the many sources from which one may find the money that will help their business grow. From $500.00 and up, and from start-ups to long established companies, there are diverse resources available.

Franchising

Bruce Wildes Pros and cons of franchising
  What are the advantages and disadavantages of buying a franchise versus starting an independent business?What are the pros and cons of expanding your business?

Human Resources

Jim Bouchard Motivation-Discipline-Time
  The 3 key Components necessary to generate Power for personal & professional success! Powerful employees create productive and profitable organizations. Access the ancient wisdom of "Kung Fu" to develop motivation in your employees, your staff and your self!

Rick Dacri Raising Your Employees Performance Level
  When your workforce is fully engaged and loyal to your organization, productivity, service and performance soars. As a result of attending this session, you will learn the keys to organizational success; how to build a committed, loyal workforce; and strategies to raise performance levels.

Rick Dacri Great Employment Interviews
  Make great hires everytime by knowing what questions to ask during your employment interviews. To improve your interview hit rate, move away from those tired, predictable questions and begin developing behavioral interview questions.

Susan deGrandpre

Good feedback is relationship gold

 

In your view, someone has room for improvement, and you are the most appropriate person to deliver the message. Do you worry that this person may feel offended, upset, resistant, angry, or not “get it”? Do you hope the issue will go away or someone else will intervene? Do you charge in, say what you think and lay down the law? Join us to see how to initiate these difficult conversations with confidence that you will both remain intact, the relationship will be strengthened, and the desired outcome will happen.

Susan deGrandpre Workplace Mentoring
  Build your business team one person at a time! In mentoring organizations, new and experienced employees count on each other as peer mentors, at all levels. There is a fundamental expectation that everyone will teach and learn. Knowledge stays in the organization. Workplace mentoring works!

Dar Gillett REVITALIZE  YOUR COMPANY: How You can Energize your People & your Profits
  Is your company using all the human energy available? Learn how to raise the energy level of your organization to fuel even greater business results. What is it about high-performing companies that make them so energized? Recognize the energy blocks in your organization and the steps you can take to stimulate high, positive energy in even the most 'stuck' organization.

Barbara Hart Hire Well -- Geting it Right The First Time
  Hiring key employees takes time and getting it right is vital.  This seminar will outline the steps you can take to increase your success in hiring well. This seminar presents a process that works from Planning through Post Hire Follow-through.

David Lee How to Bring Out The Best in Today’s New Generation of Younger Workers
  If you find yourself scratching your head when you think about your younger workers, this program is for you. In it, you’ll learn how this new generation of workers – often called Gen Y, Gen Why, Nexters, or Millennials – think, view work, and… what they look for in a job. You will also learn what mistakes to avoid if you want to engage this demographic and what practices bring out the best in them.

Bruce Wildes The Loyalty Effect
  The relationship between customer-employee-and investor loyalty with business revenue and profitability. How does employee turnover result in customer turnover and how does investor loyalty relate to each?  How do all three affect business revenues and profitability?

Innovation

Jeff Tracy Inno-vigorating Your Business
  Learn how to invigorate your business through innovation. We introduce the innovation cycle. Hear how local companies grew by innovation. Discuss how innovation can spark growth in your organization! Available as Presentation or Short-Seminar.

William Strauss Dynamic Systems Thinking: Why Linear Thinking Fails
  This talk will help participants begin to perceive reality in way that opens the door to understanding how small changes in critical places can have a profound effect on your business. The path to the bottom line is not linear. Using simple and fun to use dynamic modeling interface, we will build simulations that will show how small changes in key inputs lead to big results.

Information Technology

Arthur Fink Listening to Users -- Making Technology really Work
  What do our system users want or need?  Ignore this question, and the sophisticated systems we build may not improve work or performance. By engaging users at every step in the design process, we can greatly improve the usability of resulting systems.

Leadership

Dar Gillett SUPERCHARGE YOUR LEADERSHIP: The Inner Secrets of Highly Successful Leaders
  Learn how inspiring leaders get great results not only by what they do, but how they do it. Want to expand your leadership impact? Learn how great leaders tap their inner strengths to inspire even the most "normal" people to achieve huge leaps in performance.

David Lee Recession Proofing Your Workforce
 

In this program, you will learn how to create a resilient workforce that can remain upbeat and determined in the face of these difficult economic times.

Resilient employees handle pressure better, face challenges more easily, and respond to change with optimism, rather than fear and negativity. In this program, we will draw from research on resilience as well as examples of companies like Southwest Airlines who are experts at creating an environment that leads to employee and organizational resilience.

David Lee Becoming a "People Whisperer"
 

How the Most Powerful Communicators Foster Collaboration, Goodwill, and Buy In

Whether you want to get buy in for a major change, quell employee fears, inspire your employees to go the extra mile, or simply coach someone for performance improvement, this program will help you become a more powerful, influential communicator. In this program, you will learn guiding principles and approaches drawn from effective communicators, who, like Ceser Millan, the Dog Whisperer, understand how to connect with and positively influence others.

David Lee Unleashing The Power of the Story
 

If you want to become a more inspiring leader, learn how to tell meaningful stories. Great leaders share a skill in common with great speakers and trainers: they are great story tellers. Stories communicate with a power no PowerPoint presentation, spreadsheet, pie chart, or business-speak laden pep talk can match. In this program, you will learn how to use this powerful communication vehicle to teach, inspire, and challenge.

Marketing

Fred Abaroa Turning Your Personality Into Profit! Know Me! Like Me! Trust Me! Buy Me!
  Turning Your Personality Into Profit! Know Me! Like Me! Trust Me! Buy Me!
Despite the social media hype, Companies continue to be faceless entities. Your prospective clients want to talk to a face not a company. So who are they talking to? Each other. Wouldn’t you love to be a part of that conversation. In this highly interactive discussion Fred Abaroa, The Marketing Imagineer, points out a few key principles that will give you company a personality and have your customers talking to you. And when customers talk to you, they buy from you and recommend their friends buy from you.

Alison Freeman Be brief, be memorable!  Presenting the business of you in print and in person
  A practical guide to brief yet memorable ways to sell the business of you. You may feel that you just aren't good at getting up in front of people and talking about what you do.  You may think that people who can present themselves well at interviews or networking events are just good at that sort of thing, but the truth is their presentation is practiced.

Gary Rosenfield Breakthrough Strategies
  Speaking topics include: "Effectively launching breakthrough new products or services" "Building a high performance marketing and sales team" "Creating your company vision...and making it happen" ""High Productivity Marketing" and more.

Jeff Tracy Better Business by Design
  Design the business you always wanted. Let it grow by design -- not chance! Available as Presentation or Short-Seminar.

Networking

Fred Abaroa

The Pick Up (no)... Networking Artist

  In less than 3 years Fred Abaroa, The Marketing Imagineer, went from obscurity to one of the most well known characters at any networking event in Portland, Portsmouth and soon Boston. Learn how this shy introvert did it and how you can do it to.

Barbara Hart Networking
  This lively presentation on Networking will provide useful tips that will help you "shine" at business events. This seminar will demonstrate how you can assist others; and create a favorable and lasting impression.

Personal & Professional Development

Jim Bouchard POWER 101
  The Power of the Pack is the Wolf; the Power of the Wolf is the Pack! Make your organization more productive by making your Wolves more Powerful! An introduction to the Dynamic Components of Personal POWER and how to utilize these components to increase individual and organization Power, productivity and profitability. Available in keynote and workshop formats.

Jim Bouchard Sensei: Effective Leadership through Teaching
  Access the iconic power of the martial arts Master to become a more effective leader! Sensei literally means "one who went before." Becoming a more effective teacher and coach is key to becoming a more effective leader. Learn the "secrets" of becoming a business Sensei! Available in keynote and workshop formats.

Susan deGrandpre

Stop your knees from knocking: prepare your presentation

  You have to give a presentation. It may be to a group, it may be to an individual. You are the information expert. So why do you have that feeling in the pit of your stomach? Why are your knees knocking already? Could it be that you’re thinking of winging it? Don’t do it! Your credibility is at stake here. This interactive session will teach you simple tips to prepare your purpose, persuasion points, process, and presence.

Susan deGrandpre

Four Steps to Get Your Customers to Complain − to You

 

Why on earth would you want to do that?  You do not have a chance to “make it right” unless you know what the problem is.  You want that customer to complain to you so you can address the issue, and keep or even increase their business with you. Customers only complain when they care about doing business with you.  Learn how to show you care, and keep them from just walking away.

Arthur Fink Listen Loudly (in business, and in life)
  "Hurry up and finish speaking, so that I can tell you why you are wrong!" Such impatient waiting is not true listening, wastes our energy, and rarely serves us.  Arthur Fink offers guidelines for an alternative -- successful active collaborative listening.

Tony Lacertosa Retirement could be a waste of time
  Financial planning is only one aspect of preparing for retirement. You also need a life plan to avoid wasting precious time and money. For many, retirement is a very stressful time of life. There are numerous unknowns and unanticipated questions that must be answered. In this presentation, you will explore the issues that must be addressed in your retirement life plan.

Rhoda Mitchell Communication Skills Make Workplaces Work Better
  Every day in every workplace, human beings are faced with the daunting challenge of sharing information, perspectives and goals effectively enough to get understanding and buy-in from others.  Interpersonal communication so underlies and carries human efficiency.

Time Management

Judi Jones Put Time on Your Side
  Join me for tips on being efficient and productive at work. Learn how to schedule your time, setup your space and much more. Be effective not just efficient!

 

Many A.C.E. Members provide professional speaking services, training and a range of educational seminars and workshops.

A.C.E. provides this directory as a service to the business and academic communities, A.C.E. members, meeting professionals and A.C.E. affiliated organizations. Look here for keynote speakers, meeting presenters, seminar and workshop teachers.

Some speakers are members of national speaking associations; others do training as part of their consulting work. Beyond those individuals listed here, be sure to browse through our complete directory, as many of our members are highly qualified in their practices and may be willing to work with you to develop a customized program that meets your specific needs.


 
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