http://www.fastcompany.com/3030939/4-pillars-consultants-need-to-effectively-communicate-with-clients
Here's a link to an article I wrote for Fast Company. It's about a new communication tool I'll be presenting at the July ACE Roundtable. This tool is versatile and straightforward. I use it to:
- Guide leadership communication
- Focus professional development conversations
- Structure difficult conversations
- Plan communication strategies
- Diagnose communication breakdowns