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SPC Event: How to Get More Word-of-Mouth Referrals

  • April 29, 2019
  • 5:30 PM - 8:30 PM
  • Hilton Garden Inn, 450 Totten Pond Road, Waltham, MA 02451

How to Get More Word-of-Mouth Referrals

Most businesses want more of those golden nuggets, the word-of-mouth referral, but they struggle to get them in a systematic way! Just imagine how much more business you would have if you had more word-of-mouth referrals.  In this session, Matt Ward will provide you with a clear understanding that you don’t actually need to do marketing, you just need to care about your clients and contacts.

You will leave armed with the knowledge and clear takeaways for things you can implement in your business immediately, resulting in a closer connection with your clients, prospects, partners, contacts, and more word-of-mouth referrals.

Attend this seminar to learn:

  • How to exceed client expectations so they communicate your value to their network
  • Identify opportunities to connect with contacts in a deeper way, cutting through the noise
  • Choose the ideal contacts that would be more likely to refer business to you
  • Perform actions that ensure your name is top of mind for referrals
  • Identify why asking for referrals never works

About Our Speaker:

Matt Ward is a professional speaker, author, and the founder of Breakthrough Champion.

In 2002, Matt began working with business owners through his website agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word-of-mouth referrals! He is the author of Making Your Website Effective…as well as his new book, “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans.”

Matt has spoken at hundreds of business events, seminars, training events, conferences, and associations, including SCORE, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto, Canada.

Matt is a graduate of the Heroic Public Speaking Grad School Program, a professional member of the National Speakers Association, and the host of the popular small business podcast, Square Peg Round Hole!


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