Participants will gain understanding of Emotional Intelligence as a construct and its relationship to effective leadership. As consultants, we can apply the concepts not only to what we model and convey directly to our clients, but also to our own ability to build positive relationships with them.
Emotional Intelligence is a cluster of skills and capabilities that can be strengthened throughout one's life. That matters because there is a higher correlation between EQ and success in one's work and personal life than there is with IQ. I will break down the concept into learnable chunks, including some experiential exercises and plenty of story telling. We'll end with an open discussion of how participants might apply these skills and ideas to the work they do with clients.
Presented by Dana Morris-Jones, Principal and co-founder of The Delphi Group, Inc., assists organizations, groups and individuals to achieve their goals by clarifying direction, aligning strategy with processes, mobilizing talent and inspiring commitment.
Dana’s clients have included public utilities, private manufacturing and service firms, state and federal government agencies and school systems. As an internal consultant in a large gas & electric utility moving toward deregulation, she worked with leadership to impact corporate culture through the creation of management development programs, processes for building strong teams, and methods for leading complex change.
Also trained as a mediator, Dana incorporates best practices for resolving organizational differences in her work. Her expertise in this field has led to the development of a proprietary model which is the basis for her book, The Power of Difference, published in 2016
With Delphi Group partner John Shorb, Dana developed a 360° feedback process that is used as the basis for Executive Coaching and Leadership Development. Together they have worked with leaders in fortune 500 companies both nationally and internationally.
Dana earned a Ph.D. from the University of Wisconsin-Madison.