Planning Ahead, plus Networking & Holiday Fun
Where should ACE go in the upcoming year? This is the time of year for summing up and thinking ahead, and the association’s leadership is looking for member input to broaden and deepen its considerations.
The December 19 ACE program will offer members the opportunity to consider a series of questions centered on strategic planning for 2015.
While it’s time for some serious consideration of the opportunities before us as the year turns, it’s also the holiday season – calling for gift drawing and . . . cookies! And there will be a structured speed-networking event, which has been popular in the past.
Of course, the customary delicious Portland Country Club breakfast will provide the underlying sustenance for it all.
The planning discussion will be led by ACE President Stephen Jenks based on his Strategy and Planning Summary of pertinent documents and discussions of the past few months.
Participants will be presented with a series of starter questions, although Stephen’s facilitation skills also will accommodate and enhance original suggestions from the floor.
The networking exercise designed and to be led by Denise Martin arises directly from the concept of “Success through Collaboration,” the ACE motto.
In the exercise, members will participate in a series of brief one-on-ones, allowing each of us to inform a number of others about our work, while learning more about each of our fellow members.
While demonstrating and burnishing our “elevator pitch” skills, the process also will renew our appreciation of the rich trove of talent and skill in our organization.
The holiday flavor will be supplied by drawing for gifts donated by members of the Board and the Operations committee; and Christmas cookies will be made available by the seasonal generosity of the association.
Roundtable? You bet there will be one, a fine one fitting right in to the relationship theme: Bob Keteyian will introduce and discuss with us a new tool he has developed for managing client relationships.
Takes place from 9:45-10:30 following the regular meeting and is optional
Managing The Client Relationship
Having good working relationships with our clients is essential. From the getting-acquainted meeting to the delivery of a product or service, we are in a business relationship that requires tending. Why we tend is obvious. How we tend is based on the contract, our experience, and personality style.
In this Round Table we'll explore a new, versatile tool I’ve developed that helps zero-in on what the working relationship needs at any given point in time. This tool gives a quick way to evaluate, problem-solve, and focus our communication strategy.
Bring a challenging client relationship you’ve had (or have) to the discussion which will take the discussion from abstract theory to concrete application.
Robert V. Keteyian, of Interpersonal Communication Consulting
Bob is a communication specialist and the author of Do You Know What I Mean?-Discovering Your Personal Communication Style. Through coaching, teaching and consulting Bob helps individuals, businesses and organizations develop successful communication practices, resulting in stronger leadership and higher functioning teams, where effective and important conversations become the norm. Bob is also a licensed counselor.
The A.C.E. regular meeting has networking, a buffet breakfast and a speaker. Guests are welcome.
Registrations are required by December 15, 2014. If you want to be included on the registration list at the meeting then you need to register by the due date.
You can pay online by credit card (Visa, MasterCard or Discover NOT AMERICAN EXPRESS!) or mail a check to:
110 Marginal Way #142
Portland ME 04101
If you are mailing a check, please register here so the system can track the registrants for us. Thanks!
Members: the $22 fee only works if you pay in advance. At the door, it is $28.